After you log into CharityDOs you will be taken to the Dashboard->My DOs page, this will display all of the fundraising events that you are attending. Click on the event to display its details.

eTickets are emailed to you as an PDF attachment to the email address included with your account registration. You are required to print the ticket and take it with you to the fundraising event.

CharityDOs ticketing accepts Visa, MasterCard and American Express Credit or Debit Cards or PayPal. CharityDOs uses the PayPal financial gateway services to process credit card payments.

No, you can pay for your ticket as a guest without creating a PayPal account and just use your credit card.

If you did not receive an email with your eTicket attached within 1 hour please contact customercare@CharityDOs.com.au with the details of the event and tickets purchased and we will investigate. Attaching a copy of the PayPal receipt would also help speed up the investigation.

Contact the event organiser and request they resend the eTicket to your registered email address.

The refund policy is controlled by the fundraising event organiser. If you want more details please contact the event organiser.

No, completing the bank details on the CharityDOs Dashboard is used only by fundraising event organisers.

The email that includes the attached eTicket will include a receipt for tickets purchased, but if you require an official Tax Deductible Receipt please contact the fundraising event organiser.