April 2018 Networking Event: The Neuroscience of Trust and Conversational Intelligence - Conscious Presence - Has Ended

April Networking Event

The Neuroscience of Trust and Conversational Intelligence®

Conscious Presence

A Stanford University study has proven that 9 out of 10 conversations miss the mark. Such inefficient conversations are extremely costly, highly frustrating and can derail collaboration and volunteering initiatives in any organisation.

Conversational Intelligence®, also referred to as C-IQ, is a ground breaking, neuro-scientific framework that addresses this. It is the science behind how our brain responds during conversations, activating either our trust or distrust networks.

Naturally, trust and effective communication are vital ingredients for engaging with volunteers given the absence of typical employment agreements. It’s our ability to connect, navigate and grow with others through conversation. Increased C-IQ in any workforce, voluntary or otherwise, activates higher levels of engagement, strengthening partnerships, and catalysing co-creation and innovation in relationships, teams and cultures.

In this session on The Neuroscience of Trust and Conversational Intelligence, we will cover:
• an overview of the neuroscience of conversations and the effect they have on relationships,
• the impact of trust and distrust on performance,
• the Conversational Intelligence® essentials that will help you navigate and lead through the complex array of conversations we face every day.

Presenters:
Ms Naomi Abbott, Director, Conscious Presence

Naomi Abbott is a coach and facilitator who assists individuals and teams to enhance their communication impact and activate trust at work. She believes that the vitality of the cultures we work in stems from the conversations we have, and these can either enrich or diminish the best of business strategies.

Naomi‘s qualifications include a Bachelor of Social Science (Psychology and Economics) and Diplomas in Counselling and Transformational Coaching. She is proud to be one of 250 inaugural coaches certified in Conversational Intelligence® worldwide, and through her business Conscious Presence she is transforming the way people lead, collaborate, navigate change and embrace innovation.

For enquiries about either the networking event or membership with The Centre for Volunteering, please contact the Membership team on 9261 3600 or membership@volunteering.com.au.